What we fix
Lost work rarely disappears at the top of the funnel.
It disappears in the gaps: the call nobody returned, the page that explained nothing, the quote nobody followed up on. These are the six we look at first.
01
Missed calls & unanswered leads
Silence is the most expensive response.
The phone rings while you're on a job. A form arrives at 8pm. Nobody follows up, and the caller moves to the next name on the list.
- Instant text back on every missed call
- Immediate replies to forms, chat and listing messages
- Details captured for you to review when you're free
Before → after
- Missed call · no callback → replied in seconds
- 8pm form → answered, qualified
- Weekend inquiry → booked Monday
02
An outdated website
Slow, unclear, three years behind your actual work.
Visitors decide in seconds. If the site is heavy on a phone and vague about what you do, they leave without contacting anyone.
- Fast, mobile-first, clear in one screen
- Answers the three questions people ask before calling
- One obvious way to start
What we rebuild
- Load time and mobile layout
- Service clarity and proof
- Contact path and forms
- Search structure
03
No follow-up
Most winnable work is already sitting in your inbox.
You quote, you wait, you never circle back. The interest hasn't disappeared — nobody returned to it.
- Sequences for new inquiries, sent quotes and finished jobs
- Written in your voice, easy to pause when it isn't appropriate
- Reminders for the calls you meant to make
Follow-up timeline
- Day 0 · reply sent
- Day 2 · check-in
- Day 7 · second touch
- Day 30 · stay-in-touch
04
Disconnected tools
A form, a spreadsheet, a booking app, and your personal phone.
Nothing talks to anything else, so the system only works when you personally hold it together.
- The site feeds the CRM directly
- The CRM triggers follow-up automatically
- Every conversation on one record
One connected flow
- Site → CRM
- CRM → follow-up
- Follow-up → review
- All → one timeline
05
Weak review flow
Your best customers were simply never asked.
Reputation compounds. A polite request at the right moment turns satisfied work into the thing that wins the next job.
- Well-timed asks after completed work
- Private feedback reaches you before it goes public
- Listings checked for accuracy and consistency
Reputation loop
- Work completed
- Request sent
- Happy → public listing
- Unhappy → straight to you
06
Manual admin
Hours a week that produce nothing.
Retyping intake, chasing paperwork, rebuilding the same reminders. This is the least glamorous work to automate and often the most valuable.
- Intake, scheduling notes and internal handoffs
- Records and documents generated from existing data
- Alerts for the things you'd otherwise miss
Removed from your week
- Duplicate data entry
- Manual reminders
- Paperwork chasing
- Status updates
Next step
Not sure which of these applies to you?
That's what the diagnostic is for. We'll tell you which gaps are costing you something today — and which ones don't matter yet.
We'd rather show you what we'd change than give you a sales pitch.